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What you should do if you're in an accident?

Having an accident, even a little knock, can be extremely stressful and upsetting. You might find it handy to refer to this list, to help you negotiate the situation calmly and effectively.


• Call 01698 813148 and speak to a member of our team who will support and guide you throughout the process.


• Stay calm, move to a safe place and don’t get involved in an argument.


• Don’t admit responsibility. Even saying sorry could be interpreted as you taking responsibility for the accident.


• Exchange contact and insurance details with anyone involved.


• Take names and contact details of any witnesses.


• If possible photograph the scene with your phone or camera.


• Note where the cars collided.


• Record any damage to your car and any third party vehicles, taking photos if possible.


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